FAQs

1. What payment methods do you accept?

We accept Cash on Delivery (COD) only.
💳 No PayPal, no credit cards, no bank transfers. You simply pay the courier in cash when your order arrives.

2. Do you ship all over Greece?

Yes ✅, we deliver to all regions of Greece, including mainland and islands. Some remote areas may require additional delivery time.

3. How fast is delivery?

We provide Express Delivery.

  • Main cities (Athens, Thessaloniki, Patras, etc.): usually 1–2 business days.

  • Islands & remote areas: 2–4 business days, depending on courier schedules.

4. How much does delivery cost?

  • Standard shipping fee: calculated at checkout.

  • Some promotions may include Free Delivery (check current offers).

5. Can I track my order?

Yes. Once your order is shipped, we’ll send you a tracking number by SMS or email so you can follow your parcel online.

6. What happens if I’m not home during delivery?

The courier will attempt to deliver again or leave a note with instructions to reschedule. In some cases, your package may be held at the nearest courier office for pickup.

7. Can I return a product?

Yes. If you receive a damaged, defective, or wrong item, you can return it within 14 days. Please contact our support team before sending anything back.

8. Do I need an account to order?

No. You can order as a guest without creating an account. However, having an account allows you to:

  • Track orders faster

  • Save your shipping details

  • Access exclusive deals

9. How can I contact you?

You can reach us via:

  • 📧 Email: [Your Support Email]

  • 📞 Phone: [Your Support Phone]

  • 💬 Chat: [Messenger/WhatsApp link if available]